The system cannot find the specified path - EMC Grabs error

We are trying to run the EMCRPTS___.exe (x64 / x32 bit) version on one of the server, however it is throwing some error like 'The system cannot find the specified path' and come out without prodcuing a report.

Then we tried investigating why it is not running and not creating the report in c:\windows\EMCReports folder. Found that issue with the existing EMCReports folder which is causing the issue.

When we run the EMCRPTS__.exe file, it tries to create a folder called EMCReports in c:\windows path. Some times, this folder already exists and won't allow to overwrite information under this. Remove the EMCReports folder from the c:\windows directory and re-run the EMCRPTS.exe file.

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